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Qualifications & Skills

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• Excellent organization and time management skills

• Efficient communicator with calm demeanour; ability to keep cool under pressure

• Exceptional grammar and writing skills; strong editing and proof-reading skills; an outstanding eye for detail

• Fast learner with a desire to learn new skills and continue professional development

• Ethical and sensible, with an interest in business processes and best practices

• Event planning and booking; project management

• 10+ years of superior customer service experience

• Strong leadership qualities

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Professional Designations

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Certified Human Resources Professional (CHRP) recognized under the Human Resources Professionals Association (HRPA)       

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Employment History

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London Health Sciences Centre (LHSC)                               June 2021 – Present

Learning Developer in the Centre for People, Learning, and Organizational Development

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• Design and develop learning assets for instructor-led and self-directed training

• Convert in-person training programs into courses that are engaging and effective when delivered via virtual platforms

• Facilitation of virtual learning

• Research, project management, problem-solving, critical thinking, communication, collaboration, and creativity

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London Health Sciences Centre (LHSC)                               February 2019 – June 2021

Staffing, Scheduling, and Timekeeping Clerk – Portfolio Holder

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• Responsible for all staffing needs: arranging short and long-term coverage, reading occupational health memos and scheduling to meet accommodations, and scheduling within Unifor, ONA, and COPE union language and the ESA

• Taking staff phone calls and answering scheduling and pay-related inquiries

• Building schedules that adhere to LHSC policies, collective bargaining agreements, and the ESA

• Entering time coding into Workbrain pay software; creating schedules using Excel; using LHSC Intranet to upload schedules

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Occupational Safety Group (OSG)                                       September 2018 – February 2019

Marketing Content Coordinator

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• Ownership of full newsletter cycle from content creation to mass email sends - 30,000 readers

• MailChimp, WordPress, Adobe, Word, Excel, Google Docs, Outlook

• Create SEO, ad-word rich content

• Provide support to the marketing team in various capacities

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Occupational Safety Group (OSG)                                       May 2016 - September 2018

Curriculum Development Coordinator

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• Project manager for all new courses, course revisions, and courses requiring updates due to legislation updates

• Writing copy for email campaigns and monthly newsletter articles, including monthly feature articles

• Writing SEO content for AODA.ca

• Editing, proof-reading, and ensuring all training materials are consistent and meet learning objectives

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Occupational Safety Group (OSG)                                       May 2011 - May 2016

Training Coordinator

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• Helped obtained OSG’s Working at Heights CPO-approved-provider status, including completing the application

• Event Booking, including third-party conference facilities, hotel accommodations, flights, rental cars, and taxi services

• Coordinating and scheduling courses and trainers available based on geography, trainer knowledge, and client requests

• Ensured smooth communications with both internal and external stakeholders

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Oxford Learning Centres, Inc.                                              September 2007 - May 2011

Curriculum Developer

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• Edited all curriculum and marketing materials

• Creation of original curriculum and programming that promotes academic and cognitive gains for students

• Use of Quark Xpress to design modern and appealing curriculum for students of all ages

• Trained to read, interpret, and score the results of academic assessments such as the PPVT and DTLA

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Tim Hortons                                                                          September 2005 - Sept 2007

Assistant Manager

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• Leading by example, and creating and executing incentive programs every three months

• Interviewing, hiring, terminating, and new employee orientation

• Ensuring that proper procedures are followed when there is an accident in the workplace

• Counting cash and floats. Delivering daily deposits to the bank, and other banking and financial duties

• Ordering to standards. Controlling waste and maintaining inventory

• Handling customer and service-related issues; handling employee concerns

• Enabling employees to learn skills that allow them to complete daily tasks and meet goals

• Motivating staff to get the job done, and inspiring a team effort through demonstration and delegation of duties

 

Certifications

 

October 2016 / February 2017: Joint Health and Safety Committee Certification Part 1 / Part 2; Refresher completed November 2019

 

Publications

 

Think Big! Saskatchewan Quarter 2 2018: Creeping In: An Overview of Confined Spaces

Think Big! Saskatchewan Quarter 3 2018: Building the Future: Going Green on Construction Sites 

Think Big! Saskatchewan Quarter 4 2018: Women in Trades: How Mentors are Making it Happen 

HR Professional May 2018: Getting the Most from Your Health and Safety Committee

HR Professional June 2018: Is Domestic Abuse a Workplace Issue?

Piling Canada Quarter 2 2018: Working at Heights: Trends and Advancements

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Educational Profile

 

Certificate in Human Resources Management                  Graduated - December 2018 Fanshawe College

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Bachelor of Arts—Honors English and History                  Graduated - May 2007 Huron University College

Areas of Concentration:

English - Primarily focused on studies in fiction and poetry. Skilled in developing persuasive and analytical essays in MLA style.

History - Primarily focused studies in American and African-American history, Ethno-history and Native American studies. I learned, and am comfortable in, tutorial and public speaking settings. Skilled in developing essays in Chicago style. 

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